Atlanta’s food scene recently came under scrutiny after viral food critic Keith Lee made his way to the city. With a massive following on TikTok, Lee’s reviews have the power to make or break small, unknown establishments. During his visit to Atlanta, he did a number of video reviews, and unfortunately, many of them turned out to be retrospectives on the difficulties he faced when trying to order takeout from well-known and popular restaurants.
Two of the places he visited were The Real Milk & Honey and Kandi Burruss’s Old Lady Gang restaurant. Lee experienced issues with both establishments, claiming that he was left without food. He mentioned that there were several rules and hoops he had to jump through to even place an order or be seated. He attributed these difficulties to bad customer service. Since calling out these restaurants, many people have come forward to share their own negative dining experiences in Atlanta.
Kandi Burruss addressed part of Keith’s critique by explaining that her restaurant primarily focuses on in-person dining and allocates their resources accordingly. However, she didn’t directly respond to his claim that he was only offered a table because of his name. She expressed her willingness to give him another chance and hopes he will return to her restaurant. On the other hand, The Real Milk & Honey initially took a defensive stance when one of their representatives criticized Keith on a local radio station. However, the restaurant subsequently issued a lengthy statement that seemingly admitted their wrongdoing.
In their statement, The Real Milk & Honey’s corporate account acknowledged that they had done some soul-searching in light of the week-long saga. They vowed to make changes to their operations but did not provide specific details. It is clear that the review from Keith Lee prompted them to reevaluate their practices.
The impact of Keith Lee’s reviews cannot be underestimated. This incident captured the attention of the internet for several days, with many celebrities, including Cardi B, weighing in on the issue. Cardi B sided with Keith and thanked him for bringing attention to the alleged problems within Atlanta’s food scene. It is evident that Keith’s reviews hold significant influence, both in terms of food quality and customer service.
Ultimately, this incident shed light on the challenges faced by diners in Atlanta. It became evident that the dining experience is not always smooth and enjoyable. The difficulties that Keith Lee encountered when trying to order takeout reflect poorly on the customer service provided by these establishments. It is essential for restaurants to listen to customer feedback and address any shortcomings to improve the overall dining experience.
Atlanta’s food scene, like any other, has its strengths and weaknesses. While this incident highlighted some negative aspects, it is important to remember that there are also many outstanding restaurants in the city. The attention generated by Keith Lee’s reviews should serve as a wake-up call for restaurant owners to prioritize customer satisfaction and make necessary improvements. By doing so, Atlanta can further enhance its reputation as a thriving and diverse food destination.
