Artificial intelligence (AI) is the next frontier in tech industries, and the cryptocurrency industry is no exception. Crypto.com, a fintech and cryptocurrency platform, has recently launched an AI-powered chatbot called Amy to help its users navigate the complex world of cryptocurrencies and blockchain technology. According to Crypto.com CEO Kris Marszalek, building a strong ecosystem has been a priority for the platform from the start, and Amy is a perfect example of Crypto.com’s “incredible momentum”.
As a chatbot, Amy falls under the category of conversational AI. It uses natural language processing (NLP) technology to understand and respond to users’ queries in a conversational way. With its deep learning algorithms, Amy provides users with current and historical information on cryptocurrencies and blockchain technologies, making it an excellent educational tool. Besides accessing information, users can ask Amy to perform certain functions, such as conducting transactions or setting up price alerts, among other things.
The Crypto.com team has disclosed that Amy is based on OpenAI’s ChatGPT, but with specific design features to cater to cryptocurrency and blockchain-related information. As a pilot project, Amy is currently available to select users who have access to a crypto.com/price account, and the team has promised to make it accessible to more users in the coming weeks. Additionally, the platform intends to expand Amy’s functionalities beyond its chatbot capabilities to other platform experiences, such as the Crypto.com app.
Crypto.com’s Amy is not the only AI-powered tool in the cryptocurrency industry. Recently, Binance, another crypto exchange, launched an AI-infused non-fungible token (NFT) platform called Bicasso. The platform conducted a limited run of 10,000 mints and then closed the software to general users, leaving behind only a waitlist to join.
The rise of AI-powered tools is a reflection of the ongoing technological advancements in the industry. AI not only enhances the user experience but also helps platforms to improve their products and services. For instance, as Amy interacts with users, it will gather data that will be used to identify areas that need improvement or areas that users find most useful. This data will be used to develop more AI-powered tools that meet users’ needs further.
In conclusion, AI-powered tools are becoming increasingly popular in the cryptocurrency industry, with platforms like Crypto.com and Binance leading the way. Educating users on the technical aspects of cryptocurrencies and blockchain technology has always been a challenge, and AI-powered chatbots can be valuable assets in overcoming it. Ultimately, as more people gain knowledge about cryptocurrencies and blockchain technology, the industry will grow, and more use cases will emerge, leading to a new era of innovation and growth.