A Chipotle worker in Ohio recently claimed that she is suffering from post-traumatic stress disorder (PTSD) after a customer attacked her with a burrito bowl. The entire incident was caught on camera, providing clear evidence of the confrontation.
The incident took place in Parma, Ohio, but the exact reason for the customer’s anger is unclear from the video. However, it can be assumed that she was dissatisfied with how her order was prepared on that Tuesday night.
In the video, another customer can be heard defending the employee who is being verbally attacked. The angry patron complains about the delay in receiving her food while the employee in a gray shirt responds, “Then go to Taco Bell!” This exchange escalates when the customer slams her food into the employee’s face, completely covering her. This action draws a big reaction from onlookers.
In a surprising turn of events, the woman from the beginning of the clip intervenes as the customer attempts to leave, resulting in a brief physical altercation. Eventually, the customer who threw the bowl manages to escape the scene.
According to a witness, the disgruntled customer initially left the restaurant unhappy with her food but returned just five minutes later to start the aggressive confrontation. The worker who was attacked admits that she now suffers from anxiety as a result of the incident. However, witnesses were impressed by how well she handled the situation at the moment, managing to remain composed.
It is unfortunate that such incidents occur in the food service industry, where employees are expected to provide excellent customer service. This incident sheds light on the challenges that workers in the service industry face on a daily basis.
In response to this incident, Chipotle and other fast-food restaurants should consider implementing stricter security measures to protect their employees from such attacks. Training programs that teach employees how to de-escalate conflicts and handle difficult customers can also be beneficial.
This incident serves as a reminder that workers in the service industry deserve respect and should not be subjected to abusive behavior. It is crucial for customers to remember that employees are human beings who are simply doing their jobs.
In conclusion, the Chipotle worker in Ohio who was attacked by a customer with a burrito bowl is now suffering from PTSD as a result. The incident, captured on video, highlights the challenges faced by workers in the service industry. Stricter security measures and training programs should be implemented to protect employees and prevent future incidents. It is essential for customers to treat service industry workers with respect and remember their humanity.