Microsoft is currently grappling with Windows activation issues that appear to be linked to the recent decision to block Windows 7 and Windows 8 keys from activating copies of Windows 10 and Windows 11. If you have an installation of Windows 10 or 11 that was activated using the free upgrade from Windows 7 or 8, there is a chance it may become deactivated if you swap some hardware components or even upgrade your BIOS version.
This issue has affected a number of users, including a reader of The Verge, Daniel Mittelman, who encountered activation issues after upgrading some PC parts and keeping the same Windows installation. Despite the recognition that changing hardware does not violate the Windows license, customer support indicated that they could not continue Mittelman’s license for Windows 10 Pro after the hardware change due to the discontinuation of support for Windows 7 product keys. Additionally, others have noticed similar issues when swapping hardware, prompting Microsoft to investigate the matter.
In fact, I personally experienced this issue in late October on a copy of Windows 11 after swapping a motherboard in one of my test PCs, leading to the inability to activate it using the digital key assigned to my Microsoft account. As a result, I had to purchase a new Windows 11 key to rectify the situation.
Microsoft’s move to block a long-standing Windows activation loophole last month has caused problems for many users. This loophole previously allowed people to install Windows 10 or 11 and use a Windows 7 or 8 key to activate the install. However, Windows 7/8 keys are now fully blocked from clean installs of Windows 10/11, and the block is affecting anyone trying to reactivate due to a hardware change. It is noteworthy that BIOS upgrades can occasionally trigger a Windows reactivation, making this a problem that custom PC builders could encounter over time.
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Bill Babonas, principal product manager of Windows, has acknowledged the customer reports and stated that Microsoft is aware of the situation and is currently investigating. Babonas also encourages customers who are experiencing technical difficulties to contact customer support for assistance.
The situation has even prompted some users to file complaints with the Federal Trade Commission (FTC) over the problems they have encountered. It is evident that the lack of clear communication and support from Microsoft has left many users feeling frustrated and uncertain about the future of their Windows licenses.
In light of these issues, it is crucial for Microsoft to address the activation problems promptly and provide solutions for affected users. Additionally, improved communication and support from Microsoft will be essential in restoring the confidence of users who rely on Windows for their daily computing needs.
Moving forward, it is important for users to carefully consider the potential impact on their Windows activation when making hardware changes or upgrades. Seeking guidance from Microsoft’s customer support before making significant hardware changes could help alleviate some of the issues currently being faced by users. Ultimately, a clearer and more transparent approach to Windows activation policies and processes is needed to ensure a smoother experience for all users.
